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AdventHealth

Louisville, Colorado

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AdventHealth

Castle Rock, Colorado

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Duke University Health System

Durham, North Carolina

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Baylor Scott & White Health

Lakeway, Texas

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Vanderbilt Health

Nashville, Tennessee

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BJC HealthCare

Saint Louis, Missouri

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Nicklaus Children’s Health System

Miami, Florida

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AdventHealth

Orange City, Florida

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University of Maryland Medical System

La Plata, Maryland

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Onvida Health

Yuma, Arizona

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Vanderbilt Health

Nashville, Tennessee

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Nemours

Wilmington, Delaware

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CHRISTUS Health

Santa Fe, New Mexico

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BJC HealthCare

Saint Peters, Missouri

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WakeMed Health & Hospitals

Raleigh, North Carolina

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WakeMed Health & Hospitals

Raleigh, North Carolina

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BJC HealthCare

Saint Louis, Missouri

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CHRISTUS Health

New Braunfels, Texas

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Director Digital Health Customer Engagement
Background: The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed around the customer needs, leading to a subpar service experience. Despite encouraging improvements in treatment innovation, the delivery of care is inconsistent, resulting in variations in the quality of care that further compound these problems. We must reimagine a system that is built around the needs of the people we serve with high-value solutions to these pain points. Baylor Scott and White Health (BSWH) is building a customer-focused strategy to solve these problems.  At the heart of this strategy is BSWH?s flagship digital product, MyBSWHealth.  MyBSWHealth is a web and mo


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