Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company?s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Support company health and wellness initiatives
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company?s policies regarding the same
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist?s professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Support the continued coaching and training of clerks and/or technicians
• Compound medications according to state and any other regulations
• Perform post fill audits to verify prescription information matches computer records
• Support non-dispensing services through the use of various platforms, resources, and applications
• Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices
• Provide any additional health and wellness services allowed by state and other regulatory bodies
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Provide timely and accurate reporting of drive-time and mileage 
• Travel to designated pharmacies within a specified geographic region
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation 

QUALIFICATIONS

MINIMUM

• Drivers license and ability to travel independently
• High School Diploma or GED
• Must be 18 years of age
• Ability to handle highly confidential information
• Completion of national registration, certification or licensure

DESIRED

• Any equivalent experience of a pharmacy technician
• Any previous comparable experience

About Kroger Health

We strive to feed the human spirit and help people live healthier lives with everything we do. Our company mission is to improve outcomes by creating solutions that combine health, wellness and nutrition, while connecting with people on an emotional and personal level.

Connections working at Kroger Health